Comments on: Zendesk: Excellent “Help Desk 2.0″ software as a service http://indie2zero.com/2008/07/09/excellent-help-desk-20-software-as-a-service/ Dan Carew's blog on indie filmmaking + Web 2.0 Sat, 12 Jun 2010 05:33:29 +0000 hourly 1 http://wordpress.com/ By: jrd http://indie2zero.com/2008/07/09/excellent-help-desk-20-software-as-a-service/#comment-998 jrd Tue, 16 Mar 2010 18:36:56 +0000 http://indie2zero.wordpress.com/?p=329#comment-998 I completely agree. zendesk is the best help desk software I've found in my searches. unfortunately, we can't manage our help desk using a hosted solution - and zendesk says they have no plans to offer a self-hosted option (which seems very shortsighted to me). arg. have you found any self-hosted solutions that are as good as zendesk? I completely agree. zendesk is the best help desk software I’ve found in my searches. unfortunately, we can’t manage our help desk using a hosted solution – and zendesk says they have no plans to offer a self-hosted option (which seems very shortsighted to me). arg. have you found any self-hosted solutions that are as good as zendesk?

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