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Archive for the ‘37signals’ Category

Sharepoint Seems Underwhelming: Not 2.0, Not 37Signals

Posted in 37signals, Enterprise 2.0, Microsoft, Sharepoint, Web 2.0, enterprise collaboration on Monday, 23 March 2009, 8:07 am | 1 Comment »

I just showed a big client of mine a video demo of 37Signals Campfire. They said, “Wow, yeah. Cool. That’s exactly what we really need. But we didn’t even know it.” Unfortunately they won’t be able to use it, due to corporate security guidelines and restrictions on bandwidth. But Campfire serves as a good point [...]

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When the Web 2.0 “Cloud” Apps go dark: Pageflakes Flaky

Posted in 37signals, Enterprise 2.0, Pageflakes, Web 2.0, cloud computing, recession on Saturday, 31 January 2009, 11:29 am | Leave a Comment »

Ok, so my RSS reader is Pageflakes, an online “webtop” RSS reader. I’ve come to like the the way Pageflakes has all my RSS feeds (with graphics) physically laid out in tabbed pages. Until two days ago. When Pageflakes just died. Without any notification. Gives putting your valuable data (in this case several hundred URLs [...]

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Zendesk: Excellent “Help Desk 2.0″ software as a service

Posted in 37signals, Enterprise 2.0, Leap, Pageflakes, Ruby on Rails, SaaS, Web 2.0, blogs, folksonomy, helpdesk, smart folder, tags, zendesk on Wednesday, 9 July 2008, 3:30 pm | 1 Comment »

Zendesk gets it. They have drunk the 37signals Kool Aid and are now serving up a monthly online subscription-based help desk ticketing system which is elegant and simple in design is well-thought-out, with battle-tested features has key Web 2.0 elements “baked in” that make for “joy of use” and increase efficiency (e.g., tags, smart folders, [...]

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Perils of using (U.S.-hosted) Web 2.0 SaaS apps in Asia…

Posted in 37signals, ASP, Enterprise 2.0, Ning, SaaS, Web 2.0, near-time, online office apps on Sunday, 9 March 2008, 4:32 pm | Leave a Comment »

EXHIBIT A: I just tried to access my Backpack (handy online virtual notebook utility) at 3:15pm on a Sunday in Hong Kong, and I get this. Even though this maintenance was properly announced well in advance, it’s still annoying to have your “online virtual notebook” down for 4 hours in the middle of the day. [...]

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New multi-user Backpack + Writeboard = good, easy-to-use SME wiki

Posted in 37signals, Backpack, Enterprise 2.0, Web 2.0, Writeboard, groupware, online office apps, wikis on Tuesday, 12 February 2008, 3:14 pm | 1 Comment »

[Update (15 Feb 08, 01:16pm HK time): Cool PostIt-like way to track changes added to Backpack.) [Update (13 Feb 08, 10:45am HK time) : "Messages" and "Newsroom" features added to Backpack.] 37signals just announced that their online “information manager” Backpack is now multi-user: Backpack matures into a great business tool There’s a clear advantage to [...]

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